Privacy Policy
Akshaya Technologies Privacy Policy
Last Updated: June 22nd, 2022
The following Statement of Privacy (“the Policy”) governs the Akshaya Technologies (“Akshaya, we, us, our”) website and describes our data collection usage when visiting our website at www.akshaya.io, when contacting us, when using your (“your, you, user”) login and/or profile for purposes of doing business with us and/or as a potential buyer. By using Akshaya Technologies’ website, you consent and agree to the data and privacy practices described herein. Akshaya is committed to protecting and respecting your privacy while developing technology that will allow you to have the greatest most efficient yet safe online experience possible. Akshaya is one of the world’s first NFT Marketplaces that provides the greatest physical and experiential shopping experience in the virtual world. Akshaya’s marketplace powered by deep technology enables brands, iconic celebrities and content creators to market their products as PHYGITAL NFTs (Digital + Physical asset). This enables buyers to transact Physical asset with Digital Twins. We allow end users to view our marketplace and transact on Ethereum block chains.
INFORMATION WE COLLECT
A. Data Collection
Akshaya Technologies collect data in order to enable the best experience for users. Some of this information is provided to us by you directly, such as when you register to use our marketplace, make an enquiry through our website, contact us for support, or contact us as a prospective user, partner or consultant. Some information is obtained by analyzing how you interact with our website i.e. cookies. We also obtain and process data in the context of making digital twin available to you. We may collect personally identifiable information such as but not limited to the following: e-mail address, name, home or work address, telephone number, how you/your device interacts with our web site and marketplace, blockchain address, preferred currency and Metamask wallet address. Akshaya may also automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, operating system, referring URLs, domain names, access times and referring Web site addresses. This information is used by us for the operation of the service, to maintain quality of service, and to provide general statistics regarding use of our web site. Please be advised that the direct sharing of personally sensitive or identifiable information on or through our public forum or message boards may be collected or used by others. We will not be responsible for privacy statements or policies for websites or companies outside of Akshaya Technologies or our network of websites and services.
B. Data Collection Rights
You have the right to choose the type of data that we collect. When you are asked to provide personal data, you have the right and option to decline. If, however, you choose not to provide data that is necessary to create an account, you may not be permitted access to our marketplace. The
data we collect is contingent upon the context of your interaction(s) with Akshaya Technologies as well as your privacy settings.
INFORMATION USE
A. Summary
Akshaya Technologies may collect and use your personal data for purposes of efficiently operating our business and web site so that we may deliver prompt services at your request and to make products in the marketplace available to you. This includes using the data to improve our Marketplace, and to personalize your experiences based on your interest. We may also use the data to communicate with you to, among other things, inform you about your account, provide security updates, and give you information about our NFT marketplace. We may also use the data to manage your email subscriptions, improve the relevance and security of our website, respond to user enquiries, send you periodic marketing communications about the products we list in our marketplace, and to improve the relevance of our advertising. Under no circumstance will we sell, rent, lease or permit the use or disclosing of customer lists or personal information to third parties. We will not use or disclose sensitive personal information such as race, religion or political affiliations, without your explicit consent. We may keep track of the web sites and pages visited by users within our network in order to determine which of our services are the most popular. This data is used to deliver customized content and to advertise to users whose patterns indicate that they may be interested in a more focused, specialized or particular subject area or topic.
B. When personal Information may be shared
Akshaya Technologies may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is absolutely necessary to: (a) conform to the edicts of the law or to comply with legal process including but not limited to subpoenas and/or warrants served on Akshaya Technologies and any of our websites and/or platforms; (b) in connection with a legal investigation (c) in order to protect and/or defend the rights or property of Akshaya Technologies; and, (d) to act under exigent circumstances for purposes of protecting the personal safety of users of Akshaya Technology, or the public at large; (e) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Service.
C. Understanding Your Interests
We use data to provide the best marketplace to you, to improve the experience, and to perform necessary business operations. This includes operating the marketplace, maintaining and improving the performance, developing new features, conducting research, and providing customer support. Examples of such uses may include but is not limited to the following:
Marketplace: We may use data to carry out your transactions with us and to make the marketplace available to you. In certain instances, we may include personalized features and recommendations that can help tailor a personal experience based on the information you’ve provided.
Technical support: We may use data to troubleshoot problems and to provide excellent customer care and support services.
Feature Releases: We use data to continually improve our website and provide the very best features available for upcoming releases, including system administration and system security.
Promotions: We may use your data to administer contests, promotions, surveys, or other rewarding or informational site features.
Notifications: We may use your data to send periodic emails. Depending on the marketing preferences you’ve selected on your privacy dashboard, we may send occasional marketing emails about our marketplace and upcoming releases. All users will have the ability to unsubscribe from such notifications at any time using the link provided in the message.
Generally. We use the data to look at any requests from our end users and respond to any questions related to the marketplace and to administer your account as well as to provide necessary support. We also use data for general business purposes, among other things, to improve customer service, to help us improve the content and list of products we publish to our marketplace, to better understand our users, to protect against wrongdoing, to enforce our Terms of Use, and to generally manage our business.
Communications. We use data we collect to communicate with you, and to personalize our communications with you. For example, we may contact you to discuss your account, to remind you or make you aware of products you may be interested in and/or to update you regarding support requests. We may also invite you to participate in surveys. Additionally, this will enable the user to sign up for email subscriptions and to choose whether to receive marketing communications from us.
DATA PROTECTION
We care about the security of your information and use physical, administrative, and technological safeguards in order to preserve the integrity and security of information collected through our service(s). In spite of this, no security system is impenetrable thus we cannot guarantee the absolute security of our system(s). We implement a variety of security measures in order to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server in the attempt to safeguard your personal information as much as possible. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. In the event that any information under our custody and control is compromised as a result of a breach of security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, notify those individuals whose information may have been compromised.
YOU ARE RESPONSIBLE FOR THE SECURITY OF YOUR DIGITALWALLET AND WE URGE YOU TO TAKE STEPS TO ENSURE IT IS AND REMAINS SECURE. IF YOU
DISCOVER A BREACH OR ANY OTHER ISSUE RELATED TO YOUR WALLET, PLEASE CONTACT YOUR WALLET PROVIDER IMMEDIATELY.
THIRDPARTY WALLETS
In order to utilize our Service(s), you must use a third-party wallet which allows you to engage in transactions on public blockchains. Your interactions with any third-party wallet provider are governed by the applicable terms of service and privacy policy of that third party.
USERS OUTSIDE OF THE UNITED STATES
If you are a non-U.S. user of our service(s), you acknowledge and agree that by visiting our site(s) and providing personal data, you’ve acquiesced in your personal data being used and processed for any and all purposes described in the Privacy Policy. In addition, your personal data may be processed in the country in which it was collected and in other countries, including but not limited to the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your Personal Data, you consent to such transfer and agree that the authoritative jurisdiction will be the Highest Court in the United States.
MEASURES TO KEEP DATA CONFIDENTIAL
A. Summary
We implement a variety of measures to ensure that our processing system(s) remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls and we engage with our cloud maintenance partners to identify and address potential vulnerabilities.
B. Learn More
High Availability. Our marketplace utilizes properly-provisioned, redundant servers (e.g., multiple load balancers, web servers, replica databases) in case of failure.
Business Continuity. We keep encrypted backups of data daily in multiple regions on Amazon Web Services Platform. While never expected, in the case of production data loss (i.e., primary data stores loss), we will restore organizational data from these backups.
Disaster Recovery. In the event of a region-wide outage, we will bring up a duplicate environment in a different AWS Platform region. Our operations team has extensive experience performing full region migrations.
Physical Access Controls. Akshaya is hosted on Amazon Web Services Platform. AWS features a layered security model, including extensive safeguards such as custom-designed electronic access cards, alarms, vehicle access barriers, perimeter fencing, metal detectors, and biometrics. According to the AWS Security Whitepaper: “AWS’s data centers are state of the art, utilizing innovative architectural and engineering approaches. Amazon has many years of experience in
designing, constructing, and operating large-scale data centers. This experience has been applied to the AWS platform and infrastructure. AWS data centers are housed in nondescript facilities. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff utilizing video surveillance, intrusion detection systems, and other electronic means. Authorized staff must pass two-factor authentication a minimum of two times to access data center floors. All visitors and contractors are required to present identification and are signed in and continually escorted by authorized staff.” Akshaya employees do not have physical access to AWS data centers, servers, network equipment, or storage.
Logical Access Controls. Akshaya works with our Cloud Platform Service partner Everest with an assigned administrator of its infrastructure on AWS Platform, and only designated authorized Everest and Akshaya operations team members have access to configure the infrastructure on an as-needed basis behind a two-factor authenticated virtual private network. Specific private keys are required for individual servers, and keys are stored in a secure and encrypted location.
ACCESS AND CONTROL YOUR PERSONAL DATA
A. Summary
You can view, access, edit, delete, or request a copy of your personal data for many aspects in our marketplace via your user dashboard. You can always choose whether you want to receive marketing communications from us. You can also opt out of receiving marketing communications from us by using the opt-out link on the communication, or by visiting your user dashboard.
B. LEARN MORE
Data Access. You can access your personal data on your account’s user dashboard.
Data Portability. You can request a copy of your personal data by submitting an email to us at dataprivacy@akshaya.io and including “Please send me a copy of my personal data” in the “Subject” line. Akshaya will verify your ability to access that email, then send you a digital export of the data we hold that is associated with your email address. We will use reasonable efforts to respond to your request within 30 days of receipt of the request. Akshaya may be limited in its ability to send certain personal data to you (e.g., the identification of your Metamask wallet).
Data Erasure. You can delete your personal data on your account’s user dashboard. Please be aware that we require certain information about you in order to make the Akshaya marketplace available to you; this means that if you want to delete any of these critical pieces of personal data, you may be required to delete your entire profile and no longer be able to access or have access to artifacts. Alternatively, you may request that Akshaya delete your personal data by submitting an email to us at dataprivacy@akshaya.io and including “Please delete my personal data” in the “Subject” line. Akshaya will verify your ability to access that email, then delete the personal data associated with your email address. We will use reasonable efforts to respond to your request within 30 days of our receipt of the request.
Data Correction. You can modify your personal data on your account’s user dashboard. Note that since some of the data we collect is specific to you – for example, your Metamask wallet address. You may not be able to modify this data without needing to create a new user profile.
Your Communication Preferences. You can choose whether you wish to receive marketing communications from us. If you receive marketing communications from us and would like to opt out, you can do so by following the directions in that communication.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website or through our Akshaya marketplace. If you access other websites using the links provided, the operators of these websites may collect information from you that will be used by them in accordance with their privacy policies. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
USE OF COOKIES
Akshaya Technologies’ web site(s) use "cookies" in order to help the user personalize the online experience. A “cookie” is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. Cookies serve to notify the Web server that the user has returned to a specific page. As an example, if you personalize your page on Akshaya’s website(s), cookies will allow for Akshaya to bookmark your specific information for subsequent visits and quicker access and usage in the future. This essentially allows for quicker retrieval of information. You have the ability to accept or decline cookies and modify your browser setting to decline cookies. Please be advised that declining cookies may affect your ability to fully experience certain interactive features of our website(s) and/or service(s)..
DATA RETENTION
We may retain your personal information as long as you continue to use Akshaya’s portal, have an account with us, or for as long as is necessary to fulfill the purposes outlined in this Policy. You can request to close your account by contacting us as described above, and we will delete your personal information on request. We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
CHANGES TO PRIVACY POLICY
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://akshya.io/privacy. The date the Privacy Policy was last revised is identified at the beginning of this Privacy Policy. You are responsible for periodically visiting our Service and this Privacy Policy to check for any changes.
CONTACT US
If you have a technical or support question, please send us an email to support@askshaya.io. If you have a privacy concern, complaint, suggestion or questions about data protection, please contact us by sending us an email to dataprotection@akshaya.io. We will respond to questions or concerns within 30 days. Thank you, we hope that you enjoy the use of our platform.